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Privacy Policy

At Sento Platform we understand the importance of maintaining the confidentiality of our client’s personal information and are committed to ensuring the security of any information provided by our clients through this website.

Collection of Personal Information

In order to provide financial products and services to you efficiently and accurately, when you apply to register to use one or more of our services, we will ask you for personal information. Required information may include customer’s full name, date of birth, home and work addresses and telephone numbers, email address, passport number/or ID number, marital status, government issued photo ID with signature, financial information such as estimated annual income, net worth, liquid assets, previous trading experience and risk tolerance.

We may also gather certain information about your use of our services. This may include information from which you and/or your company can be identified such as the times you log on, your volume of use of the services, the types of data, systems, and reports you access, the locations from which you log on, duration of sessions and other similar data.

Uses Made of Your Personal Information

We gather information to allow us to administer, support, and obtain feedback on our services, to identify and prevent faults with our services and the site, to improve the services offered by us, to ensure we are maintaining adequate security measures and to prevent any security breaches of our site, to keep you informed about products and services that may be of interest to you.

We may also use this information, for research and analysis purposes such as monitoring website usage in order to help us develop the site and improve our services.

Further Uses of Your Personal Information; Marketing

In addition, we may process your personal data for marketing purposes and there are several ways in which we may use the personal information you have provided to us, including the following:

  1. We may contact you about services to which you do not subscribe which we think may be of interest to you.
  2. We may wish to provide you with information about special features of our site that we think may be of interest to you.
  3. We may provide you with information from our affiliates which we think may be of interest to you.
  4. We may invite you to client functions or entertainment events; and the contact may be via email, post and/or telephone.

If you do not want us to use your personal information in this way, please send an email to support@sentoplatform.com asking not to be contacted for any marketing purposes or specifying which of the above you do not wish to be contacted about. Please include your name, address, and postcode along with any account number or other references you may have.  If you are an online subscriber, you may update your account to amend your marketing preferences at any time.

Disclosure of Your Information

We will not without your consent disclose to third parties any individually identifying information, such as names, postal and e-mail addresses, telephone numbers, which you have provided to Sento Platform LLC.

In some circumstances, we may pass on information to third parties such as our professional advisors, administrators, or subcontractors, or to licensors of the software used on the site.

We may also disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Site Terms and Conditions.

Your Consent

By submitting your information, you consent to the use by Sento Platform LLC of that information, as set out in this policy. By accessing and using this you are acknowledging that you have read, understood, and agree with this privacy policy.  We reserve the right to change our privacy policy from time to time and will update this page accordingly.  Please review our policy as often as possible – your continued use of the site will signify that you agree to any such changes.

The site may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites may have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

How We Protect Your Information

Sento Platform LLC may store your information in its databases for reference in order to answer queries or resolve problems, provide improved and new services and to meet any legal data retention requirements. This means we may retain your information after you stop using the site or our services or otherwise interacting with us.

All information you provide to us is stored on secure servers. The transmission of information via the internet is secured using Secure Socket Layer (SSL) technology with high security 128bit encryption.  Once we have received your information, we will use procedures and security features to try to prevent unauthorised access.

Failure to Provide Personal Information

You have a choice to supply any or all the personal information required. However, missing information may result in us being unable to open or maintain your account and /or to provide you with our services.

Contact Information

If you would like to contact us with any queries or comments concerning our privacy policy, please feel free to contact us via e-mail or our postal addresses.